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Terms and Conditions

Welcome to Global Pantry! By accessing or using our website (https://globalpantry.in), you agree to be bound by the following terms and conditions. These Terms govern your use of our platform and services and form a binding agreement between you and Gourmet Galaxy (the company that owns and operates Global Pantry).

1. Business Identity

Global Pantry is operated under the registered business name Gourmet Galaxy. All official invoices, business communications, and legal documentation will reference Gourmet Galaxy.

2. Products and Orders

  • We offer curated international products sourced from countries like the USA, UK, Japan, Italy, Germany, and UAE.

  • All products are 100% imported, authentic, and listed in INR.

  • Orders are accepted and fulfilled subject to availability.

  • We reserve the right to cancel or refuse any order at our sole discretion.

3. B2B Orders

  • Bulk orders for resellers, cafés, restaurants, or offices are welcome.

  • Customized B2B pricing may be available upon request.

  • B2B orders require valid business identification and may follow additional invoicing and shipping terms.

  • For bulk inquiries, contact us at: info@globalpantry.in or call or whats app us on +917208889899

4. Shipping & Delivery

  • We ship pan-India.

  • Delivery times may vary based on your location and product availability.

  • For full details, refer to our Shipping & Delivery Policy.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery for unopened, sealed, and sellable items.

  • For full policy, please refer to our Return & Refund Policy.

6. Cancellations

  • Orders can be cancelled within 3 hours of placement and before dispatch.

  • Cancellations are accepted for all products unless stated otherwise.

7. Payment

  • Payments are securely processed via Razorpay.

  • We do not store your payment details.

8. Intellectual Property

All content, logos, images, and designs on this website are owned by or licensed to Gourmet Galaxy and protected under applicable IP laws. You may not use any content without prior written permission.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

10. Privacy

Your privacy matters. We collect and use personal data in accordance with our Privacy Policy.

11. Disputes and Governing Law

These Terms are governed by Indian law. Any disputes arising out of or related to these Terms shall be subject to the jurisdiction of Mumbai, Maharashtra.

12. Contact Us

For any queries or complaints, please email: info@globalpantry.in or WhatsApp us on +91 9769301472